If you have any other questions about translation, contact us.
Attach your documents to the quote request. Word or PDF files and clear, legible, complete JPG or PNG photos are suitable for assessing your request. Include every page and avoid cropping the edges.
CIL provides certified and non-certified translations for personal and business needs. We review your documents and their intended use to provide a tailored quote and delivery time.
If your file has particular confidentiality or document-transfer requirements, let us know before sending it. We can then discuss suitable arrangements for your request.
Payment is due when ordering. We send you a secure card payment link; bank details are available on request for a bank transfer. The delivery period starts after payment and receipt of all required documents.
If your translation does not meet your expectations, we will review your feedback and revise it until you are satisfied. If it still does not meet your requirements and you can explain why, you will receive a refund or compensation.
Allow around 3 business days for a few pages and 5 to 6 business days for a larger file, after payment and receipt of all required documents. Your quote confirms the delivery time. Urgent requests may be possible, subject to availability and a surcharge.
A certified translation includes a certification statement and may be requested for an official procedure. A non-certified translation is suitable when certification is not required, including for information or business purposes. Check the receiving organisation’s requirements.
Select “Not sure” in the form and tell us which organisation will receive the translation and what it is for. Include any instructions you have received with your request.
- Send your documents for assessment.
- Receive a quote specifying price, format and delivery time.
- Approve the quote, make payment and supply all required documents.
- We translate, proofread and deliver in the agreed format.
Our usual delivery is a certified PDF containing the certification statement, translation and a copy of the original document. Paper copies are available on request. Check which format the receiving organisation accepts.
Requirements depend on the procedure and the receiving organisation. Ask for its instructions before ordering and share them with us. Please agree arrangements with CIL before sending any original documents by post.